Author: Rebecca Taylor For Mailonline / Source: Mail Online
Thousands of users of a parking payment app have potentially had their details shared with other customers in what is suspected to be a huge data breach.
Following an app update, hundreds of customers using the RingGo parking tool found other people’s details when they logged into their own accounts.
Others reported being kicked out of the app even though their details were correct, or being forced to change their password.
The company has now told the MailOnline that the issue was resolved, with as many as 2000 people affected.
Some users said they were still logging in and seeing other people’s details this morning.
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Chris Jeffrey, an IT consultant from Kettering, told the MailOnline: ‘I was working from home on Thursday and had just logged in to check my payment for the week.
‘After logging in and it refreshing, I could see somebody else’s details, just an email address as she hadn’t filled in her name. I could see the registration of her car, the make, model and colour and where she had been parking.
‘I tried logging out and in, but then it was showing my car but her payment details.
‘It was weird, I assumed it was just a glitch.’
Mr Jeffrey, 34, explained that users have to re-enter their security code on their card each time they pay to park, so he would not have been able to use her card with his cars.
Mr Jeffrey said having seen the problem first start on Thursday morning, it was resolved when he was sent a text asking him to reset his password as a ‘security precaution’.
Another customer, who wanted to remain anonymous, told the MailOnline he was still seeing other people’s details when he logged in on Saturday morning.
He said: ‘I can’t delete my payment details as a security measure because I can’t see them. I have to decide whether to go through the hassle and inconvenience of stopping my cards and changing my phone number.’
The customer said he had alerted RingGo to the problem on multiple occasions, and had been told it was fixed with the ‘relevant authorities alerted’, but the issues continued after this email.
On Twitter, app users complained of seeing people personal payment details, as well as…
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